The Reception
Before you begin this activity you will be required to find out how to set up Microsoft Outlook for your email. List the steps in a word document so other work colleagues can set up their emails.
Task 1: Design a template
Part A: Create Logo
- You have used a Microsoft file format to create your logo. The embroidery and business card supplier will not accept a Microsoft file format, nor is a jpeg or gif accepted. Find a suitable file format and convert your design.
- This file must be compressed before sending to the supplier.
- Save your logo as a jpeg or gif image to use in further software applications for Lorikeet Lodge.
- Email a copy to your other team members.
- With your team members select the team logo.
Part B: Create a letterhead for Lorikeet Lodge
- Use your team logo and the corporate colour scheme.
- This must include the mailing address, email, web address and phone number.
- Mr Jack Thompson must be listed as Owner/manager.
- This letterhead will be used by all staff at Lorikeet Lodge in all communication.
- Include a footer with appropriate information.
- You will need to research good design principles needed to create a high quality letterhead.
- Use the help function to find out how to save the letterhead as a template and send a memo to staff explaining how to access the new template.
Logo designs
Microsoft Publisher
Task 2: Display information
Jack Thompson wants you to keep information about Gold member clientele handy in the reception area. You are to design an orderly way to do this. (You will compile your own lists from people in the SE Qld area)
He also wants you to offer gold membership to ten prominent business people in the Gold Coast/Hinterland area. You will need to contact these people by email and include them in your list. Use the following headings:
- membership number
- lastname
- firstname
- address
- city
- postcode
- home phone
- mobile
This you will need to save in an appropriate format to add to your finance team member's information storage system.
- Jack wants you to make a report listing the gold members who will be staying at the resort on the weekend of the Grand Opening
- Create a document so it can be used as a quick reference for staff to use.
Task 3: Draft a letter of invitation for the Grand Opening.
This event will take place at 10.30am on 15 December this year.
- Your letter must detail the restructuring and development of the Lodge that has been taking place over the last two years and briefly describe the new facilities.
- You will need to reflect the excitement and enthusiasm of the management team in your invitation.
- Remember that support from these key people could generate hundreds of thousands of dollars in revenue.
- Lunch will be provided in Rainbows Restaurant at 12.30pm followed by a tour of the facilities.
- An RSVP date 1 December this year, should be included.
- Send as an email attachment for approval to Jack Thompson.
Task 4: Mailmerge
Using your team's database create a mailmerge using the above letter. This will be sent to
- business associates
- Gold member clientele
Print out page 1 and 9
Task 5: Photostory
You will create a short photostory presentation to be saved in two formats:
- be used on a closed circuit television at the reception desk
- show guests the facilities available at Lorikeet Lodge.
- presentation format for TV
- email and webpage attachment
You will keep a display spreadsheet in the back of the reception book as these clients receive a 20% discount on all bookings over 2 nights.
Photostory tutorial
Task 6: Complete a daily work schedule
You are required to prepare daily work schedules. Compile a daily list of activities you wish to complete. At the end of the day it is necessary that you check off completed activities and make notes about how efficiently you worked. This will provide Jack Thompson with evidence of your industry and work ethic.
Work schedule doc
Task 7: Create a resume
You will need to update your resume for the Lorikeet Lodge board meeting using a template in your software program. Attached to your resume will be a letter of application. You are applying for a permanent position in which you are currently employed.
Task 8: Digital Portfolio
In order to present your portfolio to those members of the board who cannot make the meeting, Mr Thompson wants you to attach your activities to a digital portfolio and upload it to the internet.
Attached is a template for you to edit. Include a digital photo of yourself.
Lorikeet Lodge webpage template
Task 9: Contribute to the creative design package
This is the area where you will convince the board that your independent work ethic and skills should be acknowledged with continued employment at Lorikeet Lodge.
You will use your creative design skills to contribute to the overall package that your group is creating. You will have an oral group presentation of your design portfolio where you will have a two minute presentation to represent your ideas.
Task 10: Contribute to group discussion.
All members in your group will contribute to group discussion. You will show your communication skills by adding your ideas, comments and suggestions to wiki posts in The Learning Place. In these posts you will show your skills in contributing to individual and group goals. The quality of your discussion items will demonstrate to the board your ability to work effectively in a group. At the end of the webquest you are required to fill in the surveys located at the end of the evaluation page.
